The rise of Robo-advisors Intelligent things bring 2.2T Analysts estimate robo-advisors, including those run by banks will over see US$2.2. trillion both threats and 2.0 1.8 opportunities 1.6 Intelligent things are creating both opportunities and 1.4 challenges for the wealth management industry. 1.2 01 The internet of things provides Wealth Managers 1.0 with new data on their customers’ behaviour and 0.8 daily routines 0.6 0.4 02 Chatbots enable wealth managers to provide 24/7assistance anddigital concierge services 0.2 CH 0.0 03 Robo-advisors allow wealth management TE 2016 2017 2018 2019 2020 companies to effectively serve the mass-affluent N I F segment,thusexpandingtheirclientbase F O Shift from non-invested assets Source: A.T. Kearney TE Shift from invested assets TA S E TH The Future of FinTech in Asia Pacific: Wealth Management 61