“If you are an entrepreneur and have a great idea about anything you think may generate value for the customer, you can enter our platform and understand what are the abilities you may profit from Visa to deploy your product.” A. Cueli, VP of FinTech Engagement Visa Miami. Institutional conversation, March 28, 2018 DILE, FinTech that uses AI, explores collaborations with financial institutions by conducting pilots in which it receives real data from the banks to train its algo- rithms and thus test the effectiveness of their results and delivery times. Third. By giving the FinTech access to clients and capital. This model works with the startups that are challengers, those that compete in segments in which the banks are, but by cooperating they can increase the total value of the market. Creditas, a FinTech that has managed to lower the costs of mortgage loans in Brazil through technology, competes for a piece of the pie that banks have, but also needs them to have greater access to the capital it needs to grow: “We can establish a partnership with the bank. It is the easiest way to attract capital and invest in the loans we have. Banking institutions obtain at a better price the money, mainly, because they have the current accounts of their clients.” S. Furio, founder of Creditas Institutional conversation, February 26, 2018 Disruption, as Clayton Christensen put it, is simply part of today’s world. Financial institutions urgently need to adopt open innovation models, with FinTechs being an ideal source to generate new business models. This creates the incentive to launch collaborative models to attract innovation from the FinTechs in exchange for having access to resources to grow. Therefore, the symbiosis model of mutual benefit can be given because, as we will see in the next chapter, technology is transforming not only individual companies but the entire financial ecosystem. A TWO-WAY PATH 55