4. Enabling the business with operational capabilities This theme represented 21% of applications to Startupbootcamp, the second largest category. Some 38% of corporates consid- ered this theme impactful, ranking it as the fifth most impactful of our six themes. A significant number of the applicants to Startupbootcamp offer solutions that could improve the way insurers operate. By increasing the efficiency of insurers' back office processes and systems, these start-ups have the potential to enable insurers to operate more profitably at greater scale. There are barriers to entry here. For example, the cost of developing and implementing new systems has often been consid- ered prohibitive. Also, start-ups that lack insurance sector expertise may struggle to develop solutions that reflect the complexity and technicality of the back office of an insurance business. However, these problems can be overcome. Cloud computing and open-source frameworks have dramatically reduced the cost of developing scalable and flexible solutions, as well as ongoing infrastructure spending. The as-a-service model is an in- creasingly effective way to deliver back office insurance tools, with examples including: RightIndem offers insurers a white-label software-as-a-service tool that streamlines the claims process, making it more transpar- ent for the customer and reducing costs and customer churn for the insurer. CoVi Analytics offers compliance-as-a-service to insurers. Its software simplifies regulation and automates ongoing compliance activities, reducing cost and enabling insurers to accelerate business decisions. OutsideIQ offers an as-as-service solution which leverages artificial intelligence and big data to assess and address complex risk related problems. 19

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