InsurTech | RightIndem SLIDES
Transforms claims journeys that kill customer engagement to ones that build it.
Eliminating Claims Friction w rightindem.com DAVID STUBBS – FOUNDER [email protected] t @rightindem GRAHAM BLANEY – FOUNDER @ [email protected] [email protected]
2.5m Accidents, of which 650k are total loss
500k Property claims requiring contractor/s scheduling
1.1m Health claims requiring multi-party responses
£45bn Claims market handling opportunity – this ignores the indemnity opportunity which is £1.3TN
250k motor claims Software to aid complex over 11 years decision making Dave Graham
The Call Centre Experience for both customers and insurer’s isn’t great
50% 80% Calls are just Calls are unproductive & status checking don’t move claim fwd
Our Software 75% built in last 3 years (albeit in 2 separate silos) 4 months developing it to support insurance claims 4 insurers committed to pilots early + a large pipeline
White-label, SaaS Claims Platform – helps customers manage their own claim, in their time & choose how they want to be indemnified
Personalised Support
Call handler intro & car claim info – data from insurer systems
Explanation of the claims process
Shared Information – Engineer report & photos shared with customer
Valuation Transparency
Valuation Transparency – used car options, available to test drive locally
Replacement Car – discreet new car offers from OEMs (circa 35% discount)
Core Team Graham Blaney Dave Stubbs Steve Weston Founder & COO Founder & CEO Founder & CTO Advisors Borislav Vasilev Antonio Alves Alice Gregoriadi Rob Wirszycz Manjit Rana Former Claims Dir Former Claims Dir Global Operations Strategy Director Former Strategy Head
Pilots Pipeline Pilots, Pipeline & Revenue
£30k mth Pilot customers representing 0.1% claims globally Pilots, Pipeline & Revenue
£45bn 12 Month Roadmap Market £4m (8 Customers) £92k £2.2m £3.6m (6 Customers) (4 Pilots) (4 Customers) Today 6 months 9 months 12 months
£500k Extend the team Enhance the product New category dev
Eliminating Claims Friction w rightindem.com DAVID STUBBS – FOUNDER [email protected] t @rightindem GRAHAM BLANEY – FOUNDER @ [email protected] [email protected]